Welcome to SBCC Financial Aid
All financial aid is disbursed directly to the student through their student account. Check your Pipeline account regularly for any information regarding your SBCC financial aid.
SPECIAL NOTE: The SBCC campus is working remotely due to the Coronavirus Pandemic. In-person, on-campus services and operations are suspended for the current semester. While classes are moving online, we in the Financial Aid Office are working to make our services available to you remotely. We know this will cause inconveniences for many students and we appreciate your patience as we all work through this difficult time. We can be reached during the following hours:
Virtual Front Desk
Monday and Thursday: 12 p.m. - 4 p.m.
Tuesday and Wednesday: 12 p.m. - 6 p.m.
We are happy to offer face-to-face assistance through zoom with a financial aid staff member. If you have more complicated issues will be transferred to a financial aid advisor. Please have a photo ID and your SBCC K# available before joining the Virtual Front Desk. You will automatically be placed into a waiting room and be admitted once there is available staff.
Email and Chat Hours:
Monday and Thursday: 8 a.m. - 4 p.m.
Tuesday and Wednesday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 1 p.m.
Please only email from your SBCC Pipeline Account. Be sure to include your SBCC K#,
your full name and the details of your inquiry. This allows staff to verify, research
your question(s) and promptly respond to your email. Due to high volume it can several
days for a staff member to get back to you via email.
Monday through Thursday: 10 a.m. - 3 p.m.
Friday: 10 a.m. - 1 p.m.
Please have your SBCC K# available when you call. Unfortunately, it will not be possible to leave a message if staff members are assisting other students, if you are unable to reach us by phone, we highly encourage you to reach us by chat or email.
You may also contact your financial aid advisor using the first letter of your last name on our Contact Us webpage.
Please keep yourself safe and know we are doing our best to help you through this difficult time.
Take the Next Step
Completed a financial aid application, and need to follow up?